Cofresi Beach #1 | Puerto Plata, Dominican Republic | +1 809 970 7770 or 809-320-5482 Employment Opportunities |

Member Policies

Member Policies

Spanish  |  French  | German

Check-In / Check-Out Policy

Villas

Check-in:

  • Check-in time for all accommodations is 3 PM.
  • If you are required to meet with customer service prior to check-in, you must do so no later than 5 PM on the day of arrival. Should you arrive to the resort after 5 PM, you will only be able to check-in by paying the current walk-in rate for the first night and will be issued non VIP bands. In order to check-in under your VIP reservation you must meet with customer service no later than 11 AM the following day.
  • All arrivals after 12 AM midnight due to scheduled flights will pay only 50% of the all-inclusive for the first night. Any arrivals prior to midnight pay the full all-inclusive rate as normal.
  • Check-in will not be permitted if the lead passenger is not present.
  • Photo identification of each traveler is required in order to check-in.

Check-out:

  • The check out in villa accommodation is 11:30 AM.
  • For late check-out, you must inquire with the reception at the time of check-in.

Presidential Suites - Puerto Plata

Check-in:

  • Check-in time for all accommodations is 3 PM.
  • If you are required to meet with customer service prior to check-in, you must do so no later than 5 PM on the day of arrival. Should you arrive to the resort after 5 PM, you will only be able to check-in by paying the current walk-in rate for the first night and will be issued non VIP bands. In order to check-in under your VIP reservation you must meet with customer service no later than 11 AM the following day.
  • All arrivals after 12 AM midnight due to scheduled flights will pay only 50% of the all-inclusive for the first night. Any arrivals prior to midnight pay the full all-inclusive rate as normal.
  • Check-in will not be permitted if the lead passenger is not present.
  • Photo identification of each traveler is required in order to check-in.

Check-out:

  • The check out at Presidential Suites is 11:30 AM.
  • For late check-out, you must inquire with the reception at the time of check-in.

Crown & Residence Suites

Check-in:

  • Check-in time for all accommodations is 3 PM.
  • If you are required to meet with customer service prior to check-in, you must do so no later than 5 PM on the day of arrival. Should you arrive to the resort after 5 PM, you will only be able to check-in by paying the current walk-in rate for the first night and will be issued non VIP bands. In order to check-in under your VIP reservation you must meet with customer service no later than 11 AM the following day.
  • All arrivals after 12 AM midnight due to scheduled flights will pay only 50% of the all-inclusive for the first night. Any arrivals prior to midnight pay the full all-inclusive rate as normal.
  • Check-in will not be permitted if the lead passenger is not present.
  • Photo identification of each traveler is required in order to check-in.

Check-out:

  • The check out at Crown & Residence Suites is 11:30 AM.
  • For late check-out, you must inquire with the reception at the time of check-in.

Royal Suites

Check-in:

  • Check-in time for all accommodations is 3 PM.
  • If you are required to meet with customer service prior to check-in, you must do so no later than 5 PM on the day of arrival. Should you arrive to the resort after 5 PM, you will only be able to check-in by paying the current walk-in rate for the first night and will be issued non VIP bands. In order to check-in under your VIP reservation you must meet with customer service no later than 11 AM the following day.
  • All arrivals after 12 AM midnight due to scheduled flights will pay only 50% of the all-inclusive for the first night. Any arrivals prior to midnight pay the full all-inclusive rate as normal.
  • Check-in will not be permitted if the lead passenger is not present.
  • Photo identification of each traveler is required in order to check-in.

Check-out:

  • The check-out at Royal Suites is 11:30 AM.
  • For late check-out, you must inquire with the reception at the time of check-in.

The Tropical

Check-in:

  • Check-in time for all accommodations is 3 PM.
  • If you are required to meet with customer service prior to check-in, you must do so no later than 5 PM on the day of arrival. Should you arrive to the resort after 5 PM, you will only be able to check-in by paying the current walk-in rate for the first night and will be issued non VIP bands. In order to check-in under your VIP reservation you must meet with customer service no later than 11 AM the following day.
  • All arrivals after 12 AM midnight due to scheduled flights will pay only 50% of the all-inclusive for the first night. Any arrivals prior to midnight pay the full all-inclusive rate as normal.
  • Check-in will not be permitted if the lead passenger is not present.
  • Photo identification of each traveler is required in order to check-in.

Check-out:

  • The check-out at The Tropical is 1 PM.
  • For late check-out, you must inquire with the reception at the time of check-in.

Cofresi Palm

Check-in:

  • Check-in time for all accommodations is 3 PM.
  • If you are required to meet with customer service prior to check-in, you must do so no later than 5 PM on the day of arrival. Should you arrive to the resort after 5 PM, you will only be able to check-in by paying the current walk-in rate for the first night and will be issued non VIP bands. In order to check-in under your VIP reservation you must meet with customer service no later than 11 AM the following day.
  • All arrivals after 12 AM midnight due to scheduled flights will pay only 50% of the all-inclusive for the first night. Any arrivals prior to midnight pay the full all-inclusive rate as normal.
  • Check-in will not be permitted if the lead passenger is not present.
  • Photo identification of each traveler is required in order to check-in.

Check-out:

  • The check-out at Cofresi Palm is 1 PM.
  • For late check-out, you must inquire with the reception at the time of check-in.

Sunrise Suites & Penthouse

Check-in:

  • Check-in time for all accommodations is 3 PM.
  • If you are required to meet with customer service prior to check-in, you must do so no later than 5 PM on the day of arrival. Should you arrive to the resort after 5 PM, you will only be able to check-in by paying the current walk-in rate for the first night and will be issued non VIP bands. In order to check-in under your VIP reservation you must meet with customer service no later than 11 AM the following day.
  • All arrivals after 12 AM midnight due to scheduled flights will pay only 50% of the all-inclusive for the first night. Any arrivals prior to midnight pay the full all-inclusive rate as normal.
  • Check-in will not be permitted if the lead passenger is not present.
  • Photo identification of each traveler is required in order to check-in.

Check-out:

  • The check out at Sunrise Suites & Penthouse is 11:30 AM.
  • For late check-out, you must inquire with the reception at the time of check-in.

Presidential Suites - Punta Cana

Check-in:

  • Check-in time for all accommodations is 3 PM.
  • If you are required to meet with customer service prior to check-in, you must do so no later than 5 PM on the day of arrival. Should you arrive to the resort after 5 PM, you will only be able to check-in by paying the current walk-in rate for the first night and will be issued non VIP bands. In order to check-in under your VIP reservation you must meet with customer service no later than 11 AM the following day.
  • All arrivals after 12 AM midnight due to scheduled flights will pay only 50% of the all-inclusive for the first night. Any arrivals prior to midnight pay the full all-inclusive rate as normal.
  • Check-in will not be permitted if the lead passenger is not present.
  • Photo identification of each traveler is required in order to check-in.

Check-out:

  • The check out at Presidential Suites in Punta Cana is 11 AM.
  • For late check-out, you must inquire with the reception at the time of check-in.

Presidential Suites & Imperial Suites - Cabarete

Check-in:

  • Check-in time for all accommodations is 3 PM.
  • If you are required to meet with customer service prior to check-in, you must do so no later than 5 PM on the day of arrival. Should you arrive to the resort after 5 PM, you will only be able to check-in by paying the current walk-in rate for the first night and will be issued non VIP bands. In order to check-in under your VIP reservation you must meet with customer service no later than 11 AM the following day.
  • All arrivals after 12 AM midnight due to scheduled flights will pay only 50% of the all-inclusive for the first night. Any arrivals prior to midnight pay the full all-inclusive rate as normal.
  • Check-in will not be permitted if the lead passenger is not present.
  • Photo identification of each traveler is required in order to check-in.

Check-out:

  • Check-out at Presidential Suites & Imperial Suites Cabarete is 11 AM.
  • For late check-out, you must inquire with the reception at the time of check-in.

TERMS AND CONDITIONS

PROMOTIONS & MEMBER NEWS